A Positive Approach to Debt Recovery


Professional Seminars

Our professional staff presents semi-annual seminars on the daily maintenance of your receivables. We also provide custom seminars in our clients’ facilities or our headquarters. CEU credits may apply.

Topics Covered Include:

  • The Average Debtor / Current State of Consumer Debt in the U.S.
  • Establishing & Implementing Internal Office Financial Policies
  • Michigan Collection Practices Act
  • Fair Debt Collection Practices Act
  • 8 Steps to a Successful Collection Call
  • Payment Arrangements
  • Effective Negotiating Skills
  • Bankruptcy
  • Estate Filings
  • Legal Issues
  • Tools for Success

Upcoming Seminars- Contact us for details

[email protected]


Collector Workshop

  • Various tools and guidelines to effectively get the debtor’s payment
  • Reviews of in house office procedures and policies
  • Legal rights and ramifications with regard to the collection of accounts receivable
  • Time is reserved for your special and unique questions to be answered by collection professionals and legal council

Who should attend?

  • New employees
  • Current collectors with no previous training
  • Front office/support staff, especially those who have contact with customers, or are looking to move into collector positions
  • Managers and supervisors who want to hone their collection techniques and provide new ideas for their accounts receivable staff.

Fast seminar facts:

  • Pricing to fit your needs
  • Workbook/instructional manual included
  • Ask us on how you might earn 2CEU’s as a dental professional in attendance.

Have Additional Questions?

Contact Us!