A Positive Approach to Debt Recovery

Manage and Eliminate Your Debt

We’re Here to Help

Pay your bill, set up a payment plan, file a dispute and access a variety of resources and downloads that can help you effectively manage your debt.

If you have a specific question or request, feel free to contact us!

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Set Up a Payment Plan

This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.

In order to set up a payment plan, you must set up an Authorization Agreement For Preauthorized Payments.

To provide Arbor Professional Solutions, Inc. authorization to have preauthorized payments withdrawn from your checking account, please complete the following steps:

Step 1

Please download this form
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Step 2

Fill out the form

Step 3

Print the form

Step 4

Please submit your completed form by mail:

Mailing Address:

Arbor Professional Solutions, Inc.
2090 S. Main St
Ann Arbor MI 48103

Please note that we cannot accept Authorization Agreements via email.

If you have any questions, please call a representative at: 800-741-6955.

File a Dispute

This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.

How to File a Dispute

We understand that you may want to dispute an account. If you are willing to assist our effort to investigate your account, please complete the following steps:

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Step 1

Write a letter identifying the specific account in dispute
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Step 2

Include a brief and clear explanation of the dispute in the letter
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Step 3

Attach any documents that may support your dispute

Step 4

Submit your letter of dispute, along with any supporting documentation, by mail:

Mailing Address:

Arbor Professional Solutions, Inc.
2090 S Main St.
Ann Arbor MI 48103

By providing us this information, you will aid us in conducting the dispute investigation and communicating our findings to you.

Please note that we cannot accept Dispute Letters or dispute documentation via email.

If you have any questions, please call a representative at: 800-741-6955.

Resources & Downloads

Resources:
For frequently asked questions and the right answers about credit and collections, visit: https://knowmydebt.com/

Get your free credit report once a year at Annual Credit Report: https://www.annualcreditreport.com/index.action or by phone at 877-322-8228.

Social Security Hotline: 800-269-0271

Credit Bureaus:
TransUnion – www.transunion.com / Fraud 800-680-7289
Experian – www.experian.com / Fraud 888-397-3742
Equifax – www.equifax.com / Fraud 800-525-6285

Downloads:
Authorization Agreement for
Pre-Authorized Payments
Financial Application for
City of Lansing

Have Additional Questions?

Contact Us!