For Our Clients
Access Your Account and Helpful Resources
At Arbor Professional Solutions, we pride ourselves on maintaining the highest standard of ethics and providing truly extraordinary customer care for our clients.
We have the exceptional people, experience and tools to get results.
If you have questions, or need assistance, contact us!
Forms & Resources
How do I send my slow paying or non-paying customers to you?
What information do you need in order to collect from my customer(s)?
Do you need an invoice or itemized statement?
What do I need to do after I have placed an account with you for professional collection services?
Should I discuss the debt or accept payments once I have turned a consumer over to you for collections?
What else might I need to know?
- Promptly return civil suit authorizations, attorney referral letters and debtor disputes requiring your reply.
- Know that you may submit your data electronically, depending on your export capabilities and volume.
- For better recovery, refer your accounts once three billings or three messages do not prompt a response.
- Pay timely. Terms are net 30 days, please pay from our invoice.